Sector pains
What we hear from law firms
- Client confidentiality means any move has to be planned, logged and reversible.
- Document management and matter workspaces cannot be offline during a cutover.
- Partners want Copilot, but oversharing across matters is a real risk.
- Out-of-hours support often means a phone number, not a plan.
Compliance
Compliance notes
- Confidentiality and file-access controls need to be demonstrable, not assumed.
- Regulators expect firms to know where client data is held and who can reach it.
- Cyber insurance renewals increasingly ask about MFA, backups and device controls.
This is general information, not legal or regulatory advice.
We work with firms where a mistake on a Friday afternoon is a client conversation on Monday. The plan below is built around that.
Every move starts with a read-only review. You see what we see, in writing, before anything changes.
Start with a second opinion on your current set-up. It works alongside your current provider.
See the full transition plan.